AI & Machine Learning

How to Strike up A Conversation – 5 Best Practices for Successful Chatbots

Have you heard the term “conversational marketing”? It’s essentially a euphemism for AI-enabled chatbots (bots). In the near term, these bots are expected to revolutionize how companies interact with existing and potential customers. In fact, Gartner predicts virtual agents (bots) will participate in a majority of commercial interactions between people and businesses in less than …

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How Industry 4.0 is Transitioning from Traditional PLC/SCADA to New Cloud IIoT

As we discussed, in the industrial and manufacturing sectors, Industrial Internet of Things (IIoT) is nothing new. Industries have long relied on proprietary computer systems and sensors to monitor equipment and operations. But as we enter the fourth era of industry, Industry 4.0, these systems and sensors are becoming more interconnected and are leveraging machine …

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IoT & IIoT – One of These “Things” is Not Like the Other

Internet of Things (IoT) is becoming more and more pervasive. From wearables to home security systems to industrial applications, IoT is changing the way that consumers interact with their devices and the way that businesses consider their customers. As we’ve previously discussed in other Dev IQ articles, IoT is the connection of “things” (devices/sensors/beacons/etc.) through the …

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