AI & Machine Learning

How to Strike up A Conversation – 5 Best Practices for Successful Chatbots

Have you heard the term “conversational marketing”? It’s essentially a euphemism for AI-enabled chatbots (bots). In the near term, these bots are expected to revolutionize how companies interact with existing and potential customers. In fact, Gartner predicts virtual agents (bots) will participate in a majority of commercial interactions between people and businesses in less than …

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