Virtual Scribe Service for Healthcare Providers
Skywriter MD is a service that simplifies physician’s workflow by delegating the administrative burden of the Electronic Medical Record (EMR) to virtual scribes called “skywriters”. Dev IQ partnered with Skywriter MD to design and deploy a HIPAA-compliant, large-scale custom WebRTC video conferencing solution v2.0, including Cloud Architecture, and Enterprise iPad and Web Clients.
Dependencies on 3rd party apps & a legacy platform were causing system failures, data loss, & an undesirable experience for users.
Leveraging WebRTC technology + Continuous Delivery methodology, we helped them take control over their workflow & eliminate downtime.
Simplified workflow, tailored to the different types of user personas, such as Healthcare provider, Scribe, or Admin.
Streamlined User Interface (UI) that favors legibility and cleanliness to navigate. Unified look on web or iPad.
Video conferencing & screen sharing allow providers and scribes to communicate with clarity in real time.
Instant messaging for non-urgent interactions and preventing interruptions.
At Dev IQ, we focus strongly on the initial 15% of the project – the most critical insights and decisions happen here. Understanding our Client’s needs, customers and structure is the first step.
1. Understanding the the user personas and the overall project context. We mapped the existing applications’ screen flows as a way to understand the User Experience in order to improve and simplify it.
2. Designing the interaction by reimagining the screen flows for a simpler, straight-forward User Experience that is tailored to the different user personas.
3. UI mockups that explain branding, colors, placement of elements and other useful information to developers.
Dev IQ partnered with Skywriter MD to design and deploy a HIPAA-compliant, large-scale custom WebRTC video conferencing solution v2.0, including Cloud Architecture, and Enterprise iPad and Web Clients.
The client now has a high-performance, 100% proprietary product that can scale to millions of users or be white-labeled and customized for Enterprise clients.
Our customer’s success is our success.
We have helped dozens of business throught our 10+ years of development. We work hard and have fun doing it. We love learning new industries and pride ourselves on our communication, process and people.