loyalty, conversions, reputation, and revenue

– Transform Your Customer Experience –

THE CUSTOMER IS ALWAYS RIGHT.

Might sound old-fashioned, but even in the post-digital revolution, it still rings true. Today’s users expect seamless, frictionless digital experiences optimized to their needs and use patterns. And the companies that are able to deliver against these user demands are the ones that win – in terms of loyalty, conversions, reputation, and revenue.

We believe that good UX is the starting point for a stronger, healthier business. That’s why we place such emphasis on creating exceptional user experiences – incorporating user feedback and analysis at every step of our process to optimize the performance of our solutions and deliver ROI for our clients. Read on to learn more.

Empathic Design

Listening to Your Customers to Help You Level Up.

Discovery

UI / UX Design

Wireframes

Voice Integration

New Ways for Users to Interact with Your Product.

Alexa Skills Kit

Siri

Google Voice

Real-time Communication

Eliminating Communication Barriers with Modern Technologies.

Conferencing

WebRTC

Analytics

We align business objectives with user needs and wants and transform your product to the core.

The Power of Design

While coding is the ruling element of a conventional approach, under Design Thinking, our lead is Empathy. Instead of starting with assumptions about what the product needs to do we start by examining what do people want/need/feel from this product. This discovery takes place during the Inception phase of our Methodology. We then implement this user-centered thinking as a touchstone throughout the development lifecycle. By putting the user and all stakeholders first, we help our partners create successful solutions that delight users and deliver bottom-line impact.

New User Interactions

Consider transforming the way people use your product or service by allowing them the fastest and natural form of human communication: speech. We work with clients to develop unique voice and video skills that are specific to their business and customer needs, and empower them to connect with customers. With voice at their command, our clients have dramatically improved the usability of their products and services and the experience and engagement of their customers. Video conferencing adds an unparalleled human dimension and warmth to a technology product.

Data & Analytics

To be competitive in today’s market and be prepared for the future, the insights about your product and users provided by data are invaluable. Dev IQ can help you leverage excellent 3rd-parties and machine learning to record, analyze, and present data that will help you make the right decisions.

We can also design and build custom Dashboards for you or your customers that present the data that matters and are easy to navigate.

Transform UX
with IoT

New technologies allow for new interactions. Download our IoT white papers to learn more about how a Smart Device or other IoT platforms can serve your business.

What Do You Want to Achieve?

Tell us about your project and vision — we can take your idea from concept to reality.